![]() If that doesn’t work and there isn’t an emergency keyhole you can use to get the lock open, there is another way. First, take out the battery pack and make sure that the batteries aren’t dead – if they are, simply replace them with new ones and try again. If your Schlage keyless lock has stopped working, it may be due to a dead battery.įortunately, getting a deadlock out of your door isn’t too difficult. In either case, you’ll need to call a locksmith to help you get back into your home. If your key won’t turn in the door, the key may be damaged or the lock is frozen. If that still doesn’t work, you may need to replace the battery. If that doesn’t work, try resetting the lock by pressing the “Reset” button on the back for about five seconds. When your Schlage keyless door lock code starts to fail, there are a few things you can do.įirst, try re-entering your code. What happens when a Schlage keyless door lock code fails? Please use these solutions to resolve this problem. If you ignore it, then it may not work correctly. Like other devices, deadbolt parts are susceptible to disengagement, being worn, or jammed. The lock can help keep your house from breaking down in an emergency by providing extra protection for your property. Defective or jammed deadboltĭeadbolts are critical locks in smart locks. In this case, you’ll need to call a locksmith to troubleshoot and fix the issue. If neither of these solutions works, it’s possible that there’s something wrong with the lock itself. Try using keys to remove any obstructions and see if that solves the problem. This could be due to dirt or debris caught in the mechanism, or a foreign object that has found its way into the keyhole. If this is the case, you can replace the battery.Īnother possibility is that something is blocking the lock from turning. The most common is that the battery in your Schlage keyless lock has died, preventing it from opening. You walk up to your door, key in hand, and try to turn the knob… only to have the key spin in the lock without opening the door. Troubleshooting a spinning Schlage keyless lock If the problem persists after the reset, the lock might have been installed wrongly. Or maybe the lock has gone out of sync and needs to be reset. ![]() Maybe the battery has died and you need to replace it. There are a few things that could be causing your lock to fail. That’s why you have a deadbolt on your front door.īut what happens when your Schlage keyless door lock fails and your deadbolt just spins? You might be wondering if it is better to just get a new lock. ![]() Why does my deadbolt spin?ĭid you know that a locked door is the best way to keep a criminal out? It’s true. Cover the interior base or mounting plate.įinally, secure the lock on the inside using the screws in the set. Then, install the inside baseplate and attach the battery provided. Next, install the outside face of the lock you have. The first step is to insert the latch into the door. The installation of a Schlage keypad or keyless lock is similar too! These locks can fit in standard door lock holes, and only a screwdriver is needed to install them. The Schlage keyless door locks come in two versions: the deadbolt and the lever. Remove the battery cover and unplug the battery connector.12.1 Why does my Schlage keyless door lock just spins? How to install a Schlage keyless door lock.Most of the Schlage locks use 4 x AA non-rechargeable alkaline batteries. To change your Schlage Lock batteries, follow these steps: Please note that Schlage locks does not support rechargeable batteries, so only use non-rechargeable alkaline ones. So the first troubleshooting step I recommend is to replace the batteries in your lock with new ones. The root cause for most issues with your Schlage locks is the low batteries. If neither of the above steps work, try factory reset your Schlage lock. If the battery replacement doesn’t help, disable Vacation Mode on your Schlage lock. Make sure to replace all the batteries at once instead of mixing old ones with new ones.įind out how long the batteries in your Schlage Smart Lock will last with our Battery Lifespan Estimator. When the keyless entry function of your Schlage Connect smart lock is not working, try the following steps:Ĭheck the batteries of your lock and replace them if they are drained.
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